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| Customer Reviews: | | Average Customer Review: Write an online review and share your thoughts with other customers.
Very good but needs more RAM Aug 31, 2008 Shipping this product with 512Mb of RAM is just plain silly.
I immediately upgraded the RAM to 2Gb and found a massive improvement in speed!
But in doing so, I ended up stripping 2 screws and the cover doesn't close very well.
But I don't care since I have tucked it away in a corner and it's out of sight.
But HP should sell this with at least 1 Gb if not 2 Gb.
3 of 3 found the following review helpful:
Works OK, but should be better Aug 21, 2008 I've had the MediaSmart for about a month. Great looking product, and setup was easy. Initially, my router kept crashing after I'd installed the HP. I've since installed a gigabit switch between the HP and the router. Now the switch crashes but at least the rest of the network stays up. My biggest complaint is that the disk frequently seems to spin for hours & hours on end, even when there is seemingly no activity on the box. When the HP is going through these long periods of read/writes, access to the server can be very slow. I have turned off all of the services that I can, using it only as a passive file server, but it still seems to be working very hard. One of the reasons I turned off the services was that none of them seemed to work perfectly. Automatic backup ran the best; remote access was VERY slow; and I was never able to get auto-synching for iTunes to work at all predictably (it didn't run, then it ran once, then it never ran again).
I am an "intermediate" computer user - I can set up systems, but struggle to troubleshoot problems once they get past the rudimentary fixes. I also just don't have the hours and hours needed to find and fix every computer problem that comes up.
There is a nice interface to the OS, but it seems to be mainly geared towards setup rather than troubleshooting. In general, the HP seems to run OK (ie, it runs), but not quite well enough for me to relax and stop worrying about it. If you're a computer expert and love tinkering, I bet you can get the server humming, but if you're looking for a turnkey solution, I'd recommend waiting a bit.
1 of 1 found the following review helpful:
Nice, but not well integrated with other HP products Aug 15, 2008 I've had the EX470 for over six months now, and can't say I would recommend it. After about six hours n the phone with (a very helpful and friendly) tech support, we finally got it working with my two 32 bit systems. I had to wait until a month ago to get it to talk to my two 64 bit computers (again, after a lot of help from tech support). It worked fine for a few weeks, then quit talking to one of my HP 64 bit computers. I can log on to the console, but it will not back up. The remote access function was nice (while it worked), but it seems like everytime MS or HP push a patch, things break, and I'm running out of time and patience fixing them. Since I can get that same remote access functionality with Live Mesh (which has worked great since day one), I don't need the EX470. If HP doesn't start doing a better job of integrating their products (I own a TouchSmart, DV9600 laptop, and older desktop), I'm looking elsewhere for my next addition (a Media Center replacement for my Replay TVs).
Great home file server Aug 11, 2008 I purchased the EX470 to help contain the file sprawl between the 4 pcs (2 desktops/2 laptops) in my home and it has worked wonderfully. I also like the automated backup feature. Coupled with Windows FolderShare I use the media server as the main repository for files that I also need offline copies of on the laptops. I have reduced my overall disk utilization by being able to get rid of duplicates.
The remote file share over the internet has been great for accessing files while at work, or sharing files with folks outside my home.
I highly recommend this server.
1 of 2 found the following review helpful:
No Adequate 64-bit Support Aug 10, 2008 Unfortunately HP nor Microsoft supply 64-bit install software for this product and its kin HP EX475. For those of you who are running Windows XP/Vista 64-bit, you are currently required to install the HP/Microsoft 32-bit install software on a Windows XP/Vista 32-bit networked computer then upgrade the HP and Microsoft software with patches Windows XP/Vista 64-Bit networked computer. Also, HP's and Microsoft's support page(s) for the EX470 and EX475 are not well intigrated into their support systems.
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